Read each of the following questions and tick the box that applies to your business using the key detailed below. Once you have answered all the questions truthfully a commercial rating will be provided.

 
 Question Yes OK or 50% No
1
 Do you have a set of standard contracts?
2
 Can you locate all your current signed customer contracts?
3
 Have the majority of your customer facing staff attended a commercial awareness course in the last 12 months?
4
 Do your standard contracts cover the products & services that you currently supply?
5
 Have your standard contracts been reviewed in the last two years?
6
 Is your sales force aware of which standard contracts are available & when to use them?
7
 Do you have a separate Sales/Legal/commercial function?
8
 Do your standard contracts include an effective change control procedure that enables the contract price to be adjusted in the event that the deliverable is changed?
9
 Is your change control procedure understood & followed by your delivery staff?
10
 Are your sales people experienced in terms of legal & commercial awareness skills?
11
 Do you have an agreement with your external legal counsel to help budget the expenditure?
12
 Have any of your legal disputes with existing or past customers been settled out of court?
13
 Do your customers sign one umbrella agreement for multiple services/products?
14
 Can you measure how effectively your commercial/legal department is working?
15
 Do you have a risk management procedure to reject business?
16
 Do you have a risk management procedure for contracts over a certain value?
17
 Are your staff encouraged to share Procurement /Contracts/Commercial/ legal problems to enable productive problem sharing & solving to occur?
18
 Do you think you have a good legal/contracts team?
19
 Has your company kept up with the buying skills of your clients?
20
 Do your staff understand the implications of using open source software?
21
 Do you have adequate protection against breach of any open source software licence?
22
 Is your Procurement/Contracts/Commercial Department overworked and sinking?
23
 Do you need to recruit more Procurement/Contracts/Commercial people to meet your current demand?
24
 Do you engage external legal help on a regular basis?
25
 Would your sales force benefit from a tailor made commercial awareness course?
26
 Do you have any current legal disputes running with any of your customers?
27
 Do you sometimes supply services & or products without a signed contract being agreed
28
 Do you believe that you may have gaps in your current signed contracts in terms of scope, price and/or service levels?
29
 Do you have to use more external legal advice than you think you should?
30
 Are you taking on more risk than previously you had to?
31
 Do you have to deal with more disputes than previously?
32
 Are your clients getting smarter with procurement?

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Now that you have answered the questions you can click on the submit button below to see how commercially sound your business is currently. It is important that you view this questionnaire as a quick overview / snap shot of how commercially healthy your business is.  This questionnaire should not be instead of a thorough review but it is a very good starting point to highlight some areas that maybe of concern and need attention.